stayV Host

Multilingual Digital Guest Guide for Short-Term Rental Hosts

Set up your guide once. Make hosting lighter.

Clear guidance for guests. Less admin for hosts.

Guest instructions, cleaning handoffs and condition records in one place. Spend less time explaining and checking the same things, and more time getting ready for your next guest.

Beta for properties in South Korea · No guest app or account

The actual mobile home screen of the stayV sample guest guide

What changes for hosts

A little operations help for your property.

Spend less time repeating instructions and more time welcoming your guests.

Less time on repeat questions
“How do I get in?” “How does the washer work?” Put familiar questions in your guide so guests can find the answers when they need them.
Prepare for the next check-in in one place
Plus and above bring together today's work and condition records. Premium Pilot saves cleaning instructions and supply quantities so you can reuse the handoff message.
Keep guidance costs lighter
Start one property's basic guide for free. Update it without changing the link to reduce the need to redesign or reprint instructions.
Lay the groundwork for better reviews
Help guests feel less lost, from check-in to using appliances. A smoother stay supports guest satisfaction, thoughtful reviews and your appeal to future bookers.

Higher ratings or booking rates are not guaranteed. Results depend on the property and how it is operated.

Beyond the guest guide

What to clean. What to restock. One less explanation, every stay.

Keep cleaning tasks, supply quantities and condition records together by property. Make the next guest's arrival easier to prepare for.

stayVProperty operations
Illustration of product features
City Hall Stay

Today's preparation

Plus and above · basic tasks
Checkout11:30
Next check-in15:00
Scheduled task11:40 — 13:00

Change linen & clean the bathroom

  • Change linen and air the room
  • Clean and dry the bathroom
  • Restock towels and supplies

See what needs doing today.

Experience the page your guests actually see

Explore the sample first, then build the same structure for your property.

Create my property guide free

View the sample guest page

Demo stayV Guide Code

1234123

Before entering the Guide Code you see public basics; after it you can explore protected check-in information.

View the sample guest page

This is a product demo, not a real property or reservation page.

Smart disclosure by reservation stage

Send the link once. Reveal details when needed.

Plus and above connect Airbnb iCal reservations to guide access, revealing arrival and entry details at your configured times. Spend less time changing visibility for every stay.

Guidance follows the reservationReservation guide example

Optional photo and facility guide

Prepare essential instructions on the booking platform too

Airbnb iCal
  1. Reservation confirmed
    L0

    Basic guidance

    As soon as the link opens

    stayV

    Basic guidance

    • About the stay
    • Check-in & checkout
    • House rules

    Basics available right away

  2. Before arrival
    L1

    Arrival guidance

    At your chosen release time

    stayV

    Arrival guidance

    • Exact location
    • Directions & parking
    • Building entrance

    Location before arrival

  3. Check-in
    L2

    Entry guidance

    At the reservation’s check-in time

    stayV

    Entry guidance

    • Door code
    • Keybox location
    • Wi-Fi password

    Entry details at check-in

Protected details close at the configured end time.

Free · Plus and above

Free

Public basics + a host-shared stayV Guide Code for protected guidance

Plus and above

Airbnb iCal · automatic Guide Code timing

Review synced reservations and release times. Hosts review and send messages themselves.

Make guidance easier and hosting lighter

Protected details for the right guest

One link. Different reservation views.

Each verified reservation sees the details appropriate to its own dates.

Reservation A

Check-in tomorrow

  • Basic guidance · Available
  • Arrival guidance · Available
  • Entry guidance · Not yet available
Reservation B

After check-in time

  • Basic guidance · Available
  • Arrival guidance · Available
  • Entry guidance · Available

No need to reveal and hide details by hand for every stay.

Guidance in a familiar language

Less time translating messages

Guests read in Korean, English, Japanese, Simplified Chinese or Traditional Chinese.

Plus and above · automatic guide translation

Fewer repeat questions

Show how it works with photos

Explain the washer, air conditioner or heating with a photo and a few clear steps.

Illustrative accommodation washing-machine photo

Using the washing machine

  1. Turn the power on.
  2. Choose your wash cycle.
  3. Press the start button.

Three steps are enough

01

Pick a template

Choose guidance for your property.

02

Fill in details

Add photos and key details.

03

Share

Send essential details on the booking platform, with an optional guide link.

A guide that is easier to manage than a document

Task
Messages and PDFs
stayV Host
Updates
Resend the file
Same link updates
Finding info
Search a long document
Open by menu
Languages
Write each version
Manage supported languages
Protected details
Send separately
Separate from public guidance
Guest install
Not required
Not required

Simple for hosts to enter. Easy for guests to open.

The current host editing flow and the actual sample guest screen.

Host editor
Host editor

Guest mobile view

The actual mobile home screen of the stayV sample guest guide

Start free, then choose the operating fit

Choose for the way you host

Free

Available now

Free

A basic Guest Guide for one property

  • Public basics + a host-shared stayV Guide Code for protected guidance
  • Free tools

See Help and Account for photo, draft and content limits and the permissions applied to your workspace.

View included features
  • Essential guidance, photos and a share link
  • Write arrival, amenity, rule and FAQ guidance
  • Guest preview and public-information review
Start free

Plus

Beta · Available now

Free during beta

Guest Operations connected to reservations

  • Airbnb iCal · automatic Guide Code timing
  • Today's work, basic tasks and condition records

Plus is currently free during Beta. No payment method or automatic paid conversion is required. Future prices will be announced later. Any paid transition will be announced at least one month ahead with its effective date, price, billing and cancellation terms, and will require separate consent.

View included features
  • Prepare translations in 5 languages when publishing
  • Airbnb iCal and reservation-scoped L1/L2 access
  • Reservation guidance and host-sent message preparation
  • Analytics and Readiness / Operations
  • Wi-Fi QR and L0 PDF
Join Plus Beta

Premium

Invite and inquiry Pilot

Pricing to be announced

Operate multiple properties with a team

  • Reuse the handoff template
  • Today's work, basic tasks and condition records

See Help and Account for photo, draft and content limits and the permissions applied to your workspace.

View included features
  • Team members and roles in approved Pilots
  • Shared guides across multiple properties
  • Cleaning guides, supply quantities and staff handoff presets
Contact Premium Pilot
Beta terms

Plus is currently free during Beta. No payment method or automatic paid conversion is required. Future prices will be announced later. Any paid transition will be announced at least one month ahead with its effective date, price, billing and cancellation terms, and will require separate consent.

Common questions before you start

Welcome your next guest with more room to breathe.

Start your basic guide for free. Turn familiar instructions into less repeat work and more time for your guests.